You cannot modify the shipping address of your order before it has been shipped. System would have already passed the mobile number and address to our warehouse to pack and ship your product. That said, we never say never! You can always cancel the order before it has been packed and can place a new order. Don’t worry, there are no cancellation charges.
Orders in India, once shipped, are typically delivered in 4-8 business days in metros, and 8-10 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
We ship pre-order products on the date given in the product description, as far as possible. However, there may be a slight delay in shipping in case of an unforeseen surge in demand or any similar issue. Rest assured, our customer experience team will keep you updated on the status of your order.
Gemstonestreasures provides FREE shipping for all Products
You can track your order once it has been dispatched from our warehouse. An email, SMS, and Whatsapp notification will be sent with a link. You can also track it from your account on the website by clicking on ‘Track Order’ for the respective Order ID.
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund as your Gemstonestreasures account which will reflect within 3 working days of initiation.